as natural & clean as possible
not tested on animals
kinder to the earth & kinder to you
This advertises itself as improving shower pressure and it’s actually made mine worse… also water leaks out the side even though I have it screwed on tightly/correctly. I sent them an email to troubleshoot the issue with me and received no response
I love how it leaves my hair looking. After using it, my hair feels moisturised and manageable, and it’s easy to detangle.
The items were not received and there was no communication had. Very confusing and dissatisfied.
Hi Shanta, we're sorry for the inconvenience caused. The tracking shows your products were held pending tax / duty payable at the border. We are unaware of any such delays as we do not get copied in. The communication is sent directly to your email address from UK customs.
I note the goods are now being returned to us and we will be in touch with you when they arrive back to discuss what you would like us to do.
It’s a great shampoo, I use it regularly. I ordered two bottles, was charged for two bottles but this time only one arrived. Despite of sending a few emails re a missing bottle of the shampoo I still have not received any reply (since the 10th of August). Not the best customer service.
Hi Monika, we're sorry for the inconvenience. Sincere apologies and as per our separate email we had been awaiting stock and also e-mail routing issues our end in addition to being short handed and new team members coming on board over the summer.
We expect to supply the missing shampoo and some complimentary travel size gift items early next week.
Please feel free to call us directly on 01-2143674 and ask for Paul.
Amazing shower head 5* so soft my daughter had issues with the hard water on her skin, this is a game changer for her.
I pay the money but I dont get my item . I try to contact the helpline but they ignore me.
Hi Abdessatar, we're sorry to hear about this issue. Please contact us directly on 01-2143674 and ask for Paul.
The courier advises that delivery was 'refused' - there may be an error in the address we have on file for you?
The item was to be returned through the courier network but we have not yet received it.
I see your note about the lack of response on the helpline, our office is manned form 9am to 5 pm daily so it will be good to understand what has happened there. We are keen to resolve this and appreciate your patience.
This color is my perfect blond, its natural and vibrant. It is so gentle on my hair, I leave it in for 20 minutes and then on to ends for 10 more. Great results every time.
I use this protector spray before drying and going out in the sun. It's worth the money, i only need a few sprays and my hair is protected.
I just tried this serum and absolutely love it. It does smooth my frizzed hair and leaves it shiny and silky.
As I have heart failure, I am advised to use as many products without chemicals. So Simply Natural Beauty, is the answer. Their products are so good, and there is no negative smell, & my Hairdresser is very happy using the hair colour and more importantly, it looks really natural so I would give this company 10 out of 10.
many thanks Jacqueline Sidney.
